Returns & Exchanges
We want you to be completely enchanted by your Disney Fine Art purchase; if your artwork does not meet your expectations, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original packaging and pristine condition to maintain their value and collectibility.
Initiate Your Request
Contact our guest services team within 30 days of delivery to receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
Secure the Artwork
Carefully repackage the piece in its original gallery-grade shipping materials, ensuring all protective corners and certificates of authenticity are included.
Ship with Care
Affix the provided return label and ship the package via a tracked carrier; we recommend adding insurance to protect your investment during transit.
Inspection and Refund
Once our curators inspect the returned artwork for quality assurance, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing